Product replacement

Product exchange process:

Fill out and submit the form below within 14 days of receipt.

The product can be replaced as follows:

You return the package (address: 40 Károlyi street, Hódmezővásárhely, Hungary, ZIP: 6800) with the product in it and write on the invoice what size (or possibly product + size) we will replace it with. We will mail back the requested product in the new size to you. (For the usual shipping price of HUF 1,380.)

You have 14 calendar days from the receipt of the product to submit the exchange request. If you submit your claim after the end of the 14 calendar days, it will be rejected.

Attention! The label on the product must be intact or we will not accept a product exchange request! The returned goods must be intact and the product must have a label on it. The invoice, all shipped products, including packaging and gift items must be returned, otherwise we will not be able to accept a product exchange request.

You can read the exact details and conditions of the exchange here: product exchange policy.